The publication of the FAQ follows calls from privacy advocates, concerned users and, notably, Elon Musk, to ditch the Facebook-owned messaging app and instead opt for encrypted messaging apps like Signal. WhatsApp also doesn't keep logs of who people message or call, can't see your shared location (neither can Facebook), doesn't share users' contacts with Facebook and keeps WhatsApp groups private, according to the FAQ.
WhatsApp emphasized that neither it nor Facebook can see users' private messages or hear their calls. The company also said the update "provides further transparency about how we collect and use data." WhatsApp noted the update doesn't affect the privacy of messages with friends and family, and instead relates to messaging businesses through the platform. WhatsApp this week published an FAQ clarifying the terms of its updated privacy policy and responding to concerns that the firm behind the text-messaging app shares personal information with parent company Facebook.
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