

If you experience connection problems with the An圜onnect client, such as disconnections or the inability to establish an initial connection, obtain these files: Disconnection or Inability to Establish Initial Connection

Refer to An圜onnect: Corrupt Driver Database Issue in order to debug the driver issue. Obtain a systeminfo file dump from a Command Prompt:.

It can take between two to five minutes for the file to complete. Note: After you type into this prompt, wait.

Disconnection or Inability to Establish Initial Connection.Installation and Virtual Adapter Issues.These sections address and provide solutions to the problems: This typical troubleshooting scenario applies to applications that do not work through the Cisco An圜onnect VPN Client for end-users with Microsoft Windows-based computers. If your network is live, make sure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment. The information in this document is based on a Cisco Adaptive Security Appliance (ASA) that runs Version 8.x. There are no specific requirements for this document. This document describes a troubleshooting scenario which applies to applications that do not work through the Cisco An圜onnect VPN Client.
